Payments Information

What payment methods do you accept?

We accept all major credit and debit cards such as Visa, Visa Electron, MasterCard, Maestro. We do not accept payment from American Express. We are unable to accept cards that are due to expire within the next 5 days. Card details are checked and verified by a third party and goods are dispatched once authorisation has been obtained.

When will you take payment for my order?

Online payments will take 1 working day to be applied to your account.

I have a pending payment. What happens now?

As soon as you bank release the funds for payment, we will proceed with your order and send it out to you.

Why doesn’t my discount code work?

We accept a variety of discount codes but not all of the ones that you may find on the internet are valid on our site and some may have expired. Also, only one code may be used at any one time and not in conjunction with any other offer or promotion.

Can I send a cheque?

Sorry, we do not accept payments by cheque.

Can I pay for an order over the phone?

No, all orders must be placed online. We cannot accept orders by phone, fax, or email.

How do I enter a promotional code?

At the checkout, under your total, there is a Coupon Code entry box. Enter your promotional code here. By clicking ‘Apply’, you will activate the promotional code and the discount will be applied to your order. If the promotional code does not apply, please check the terms & conditions of the promotion and ensure the items you have selected are included in the promotion.